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FAQ

Skincare

Patch Testing New Products

While we formulate our products with gentle, natural ingredients we still recommend that customers patch test a product before introducing them into their daily beauty regime. Patch Testing ensures your new product suits your skin and means that were you to develop a reaction you would be able to discover it without causing unnecessary discomfort. To patch test, apply a small amount to the inner arm and leave for 24 hours and observe for any reactions. If none occur, repeat this process on the neck, applying a small amount and leaving for 24 hours and check for a reaction. If the area of skin looks healthy and feels good then you're safe!

Can your products be used during pregnancy?

During pregnancy we recommend using our gentle products. If you are pregnant or breastfeeding and have any concerns about skincare we recommend that you seeking medical advice.

What is the shelf life of Studio Bond products?

To ensure that your products are used during their time of peak freshness, we recommend storing all products in a cool, dry place and out of direct sunlight and using them within 12 months of purchase. Because all of our ingredients are 100% natural, occasionally there can slight variations from batch to batch.

Where are Studio Bond products made?

Our products are carefully made in Rhos on Sea, North Wales.

General

Shipping Costs

All of our shipping prices are listed on our Shipping and Returns page.

Are your products natural?

Many of our products are made with natural ingredients.

Are your products tested on animals?

Our products are never tested on animals.

Are the packing peanuts biodegradable?

Yes! They are 100% biodegradable. The easiest way to dispose of them is to dissolve them in water. To do this, place the packing peanuts in a container of warm water and wait for them to break down. Once they’ve dissolved, you can flush them down the drain.

Are your products cruelty-free?

100% yes!

Your privacy

Is my private information safe?

Under no circumstances will your information be distributed to any third parties unless applicable by law.

Environment

Can all of your packaging be recycled?

All of our packaging is made from cardboard and glass so can be recycled or reused.

If you have a question isn't answered below please get in touch and we'll get back to you asap.